Amazon Connect Immersion Day

Register your interest for our Amazon Connect Immersion Day, in partnership with AWS.

Virtual workshops

Is your contact centre resilient to changing customer behaviours?

If you’re interested in gaining hands-on experience with ground-breaking cloud-based contact centre services, book on to an upcoming Amazon Connect Immersion Day.

During a series of mini workshops, you’ll gain a thorough understanding of core concepts of the platform related to the provisioning, configuration, and management of Amazon Connect.

At end of the course you will have had the opportunity to:

  • Get hands-on experience with AWS services leveraged by Amazon Connect,
  • Explore creating customer experiences you have been thinking about but can’t build into traditional approaches,
  • Meet our experts and ask them specific questions around your challenges,
  • Understand why data and analytics is more than just a buzzword and how data paired with the right technology can help you deliver a personalised customer experience,
  • Gain insights as to how you might leverage other AWS services to enrich and differentiate the CX you deliver your customers.

These Immersion Days tend to oversubscribe quickly, so be sure to save your to register your interest today.

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