Category Whitepapers and Guides
ECS brings a wealth of expertise enabling enterprises to accelerate customer experience transformation using Amazon Connect
Contact Centre Managed Service
Contact Centre As a Service
Amazon Connect Well Architected Framework review
Uncover how changing customer behaviour is causing businesses to rethink their CX strategy
ECS is an Amazon Connect Service Delivery Partner & AWS advanced consulting partner focused on enterprise customers
Discover how we enabled South East Water to achieve a 100% remote, outbound contact centre capability within 48hrs.
Understand how ECS & Amazon Connect can accelerate the transformation of your customer experience.
Use our calculator to find out how much an Amazon Connect contact centre will cost you
The road to transformation for Green Flag
Customer Experience Blog
2021 predictions: Are you ready to ride the omni-customer wave?
Amazon Connect Immersion Day
Get hands on experience with Amazon Connect at our Immersion day