Driving Customer Experience

ECS brings a wealth of expertise enabling enterprises to accelerate customer experience transformation using Amazon Connect


Services & Solutions

Solution Consulting

Solution Delivery

Technical Consulting

Contact Centre Managed Service

Contact Centre As a Service

Amazon Connect Well Architected Framework review

Rise of the omni-customer

Uncover how changing customer behaviour is causing businesses to rethink their CX strategy

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ECS & AWS Partnership

ECS is an Amazon Connect Service Delivery Partner & AWS advanced consulting partner focused on enterprise customers

Partner Page

Set up a remote contact centre in 48 hours

Discover how we enabled South East Water to achieve a 100% remote, outbound contact centre capability within 48hrs.

Discover how

Transform your customer service with Amazon Connect

Understand how ECS & Amazon Connect can accelerate the transformation of your customer experience.

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Engage, enlighten and inspire with true Omni-CX

Delivering great customer experience starts with your company’s CX value chain. Uncover what’s holding you back and start engaging with your customers on their terms.


Get hands on experience with Amazon Connect at our Immersion day

Register Here