Be part of the Customer Experience revolution

Come join ECS and join a team with a wealth of experience enabling enterprises to accelerate customer experience transformation using Amazon Connect.

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The opportunities to grow your career and learn are truly endless, you are encouraged, supported and rewarded for it

What our people say

Join us as a Infrastructure Engineer

Want to be at the part of cutting edge call centre technology? Think automation CI/CD, server-less tech and agile! Here’s where it starts

Join us as a Back end Developer

Are you a Python guru passionate about creating clean, intelligent code? ECS will keep that passion alive. Give it a shot you’ll have no regrets

Join us as a UI Developer

Front End Dev your craft? Channel your expertise at ECS. Use JavaScript/ES6, React and Typescript...the coolest stack around. You’d be mad not to

Perks of the job!

Pension - Competitive pension scheme to help later on in life

Private Medical & Health Cash Plan - Leading Bupa healthcare and health cashback plan to call upon when needed

Health and Wellbeing - From free massages and annual health checks to subsidised gym membership, cycle to work schemes and access to a 24/7 EAP and mental health awareness days, as your welfare is important to us

Holidays - Not just 25 days plus public holidays, you can also buy up to an extra five days to make sure you address that much needed work-life balance

Family first - Enhanced family friendly policies and access to on-line shopping discounts platform as we appreciate the other roles you may have in life

Personal Development - Your personal development is key to us and we make sure you get time to invest in your own personal learning and career progression supported by our generous training budget

Reward & Recognition - Personalised company reward card to acknowledge when you're doing a great job

The Extras - Great coffee, fruit and snacks with beer and wine in the fridge and unforgettable social events, BBQ's and Christmas parties

HQ – London

Looking for a Contact Centre transformation job in London to revolutionise customer experience in the enterprise? Look no further! The busiest office out of the bunch, and based a stone's throw away from London Bridge station, the office has been specifically designed to get the best out of our people. From pool tables to pods for collaboration, the office also features breakout areas for when you need to be in the zone.

Scotland

Our Edinburgh and Glasgow teams are 10+ strong and an incredibly talented, personable group pushing the boundaries of customer experience (CX) transformation in the North. Not only do they make regular use of the great Scottish outdoors, they know where all the good bars and restaurants are, making them great hosts for a social! Looking for Contact Centre transformation jobs in Scotland? Reach out to the talent team below.

Manchester

Our Manchester office is at the heart of the action right in the City Centre. We’re located close to all the major transport hubs and there’s never a bar or new place for lunch far away. We’re always on the lookout for people who are passionate about customer experience (CX) transformation using some of the latest tech with some of the North’s leading organisations.

Singapore

Our small but perfectly formed team have been on the ground in Singapore for around five years. Offering training workshops and regular DevOps Playground meetups, our multi-skilled T shaped consultants work alongside local customers and partners as well as global customers and projects. Looking for a job in digital transformation? We could have the role for you.

Pune

Pune is the most recent addition, expanding our global reach to India. Nearby to the Shaniwar Wada Palace, this office is in the heart of the city and takes great pride celebrating national occasions and festivals. Not only do their strengths lie in DevOps implementation and AWS software development, they are known for balancing work with play to drive the best out of their team

Interested in kickstarting or re-igniting your career in contact centre transformation?

View current vacancies