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Building Resilience for the New Normal

Business Continuity Whitepapers and Guides

The rise of the omni-customer Webinar

Customer Experience Event

ECS creates Amazon Connect contact centre for South East Water in two weeks to ensure business continuity during COVID-19

Amazon Connect Blog

Forrester CX EMEA – Live Virtual Experience (November 18 – 19)

Customer Experience Event

Spotlight on the Omni-Customer

Customer Experience Blog

Plato and the rise of the Omni-Customer

Amazon Connect Blog

ECS gains AWS Managed Services (AMS) Partner status

AWS Blog

Enabling business continuity for South East Water in just 2 weeks

Customer Experience Whitepapers and Guides

Tech³ Podcast – Being a Disruptor in a Disruptive Market Part 1

Amazon Connect Whitepapers and Guides

ECS “Ask Me Anything” Summer Sessions – Leadership in DevOps

Agile Event

Application transformation and transplantation to support BCP

Business Continuity Blog

A flexible, distributed workforce. The ‘new normal’ for contact centres

Amazon Connect Blog

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ECS helped take hold of the inconsistent server configuration and streamline our software. It meant we had a handle on the configuration of our environment, and reduced costs to the business.

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