Category Whitepapers and Guides
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2021 predictions: Are you ready to ride the omni-customer wave?
Customer Experience Blog
The road to transformation for Green Flag
The Rise of the omni-customer eBook
Customer Experience Whitepapers and Guides
The next big thing for Cloud – an opinion piece by John Ing
Cloud Blog
Friday Tech Round Up – ECS’s view on the news
Building Resilience for the New Normal
Business Continuity Whitepapers and Guides
ECS creates Amazon Connect contact centre for South East Water in two weeks to ensure business continuity during COVID-19
Amazon Connect Blog
Spotlight on the Omni-Customer
Plato and the rise of the Omni-Customer
ECS gains AWS Managed Services (AMS) Partner status
AWS Blog
Enabling business continuity for South East Water in just 2 weeks
Tech³ Podcast – Being a Disruptor in a Disruptive Market Part 1
Amazon Connect Whitepapers and Guides
ECS helped take hold of the inconsistent server configuration and streamline our software. It meant we had a handle on the configuration of our environment, and reduced costs to the business.