Whitepaper Chapter 1: Speed of IT Delivery and Time to Market

ecs-admin 5th July 2016

Since IT is nowadays part of just about every business process and product, there’s little surprise that speed of IT delivery and time to market ranks as the SIM third top CIO concern.

Why is this a CIO priority?

IT time-to-market can significantly impact an organisation’s revenue, market share, customer acquisition and retention, employee satisfaction and loyalty, brand image, profit margins, and more”.

Speed of delivery has always been a concern, but in this digital age, those who can’t significantly decrease the time it takes to deliver software and applications, are falling behind those that can offer more choice to their customers, faster.

Today, companies like Amazon, Etsy, Facebook and Google all use speed as a way to meet customer demand.

How can DevOps help?

Speed is one of the key reasons that DevOps is adopted into organisations. Without a doubt, if you implement DevOps correctly, your IT team will deliver software quicker. It’s a bene t that we discuss time and time again in our blogs.

It’s all supported by research. A 2014 study by Gene Kim, and more recently the Puppet 2016 State of DevOps report, show that among those who have successfully implemented DevOps:

  • Lead times are an average of 2,555 times shorter
  • Deployments 200 times more frequent
  • Speed-to-recovery 24 times faster than those that hadn’t.

However, it is not speed alone that makes the DevOps culture stand out for many organisations. It is speed along with quality and direction that CIOs need to achieve.

This effect is attained through cross-functional and collaborative employee relationships. It is particularly clear when teams reach continuous delivery: an effect that pushes quality “to the left” in the development cycle, and divides responsibility of quality control across teams. The result is that quality can be built into each stage of the development process.

DevOps influencers: Jez Humble, Nicole Forsgren, and Gene Kim have all presented findings showing how DevOps organisations are typically around twice as likely to exceed their profitability and market share goals than organisations not using DevOps.

Moving at speed without direction is unsustainable in any organisation.

It is the combination of speed and quality provided by DevOps that enables organisations to compete and thrive in today’s economy.

“The goal of DevOps is to create better quality software, faster and more repeatably. What I’ve learned is that you can’t build quality in at the end – it has to be part of the entire development cycle from initial design all the way through to production.”

“Organisations that are able to build quality into the system through DevOps practices like automating manual processes, version control and small batch sizes, are able to eliminate constraints on innovation and maximize the business potential of their investments.

“In today’s software-driven world, DevOps is no longer optional.”

Sanjay Mirchandani, President and COO of Puppet

This chapter is taken from the Forest Technologies (now ECS Digital) Whitepaper, “CIO guide to DevOps: The value behind the hype“, released June 2106. To download the full whitepaper, for free, follow the link below.

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