PASSED: ECS “Ask Me Anything” Summer Sessions – CX
Date: June 26th (this event has now passed)
Time: This session will kick off at 12pm and will last approx. 45-minutes.
Link to the event recording: https://youtu.be/t0EYKlCp0ts
This time, the DevOps Playground team are going hands-off!
Welcome to the ECS “Ask Me Anything” Summer Sessions, our new weekly webinar where you can ask our experienced consultants any questions you may have on the specified topic.
Whilst we know our audience are use to a hands-on session, we wanted to give you the opportunity to fire questions our way about the processes, practices and methodologies so often used in DevOps and digital transformation.
Session #2: CX
ECS has been hard at work transforming a number of our clients’ customer experience (CX), delivering results in as little as 48 hours for some. We do this by utilising the advantages of the Cloud, using tools such as Amazon Connect and leveraging our Agile expertise.
Our in-house CX expert John Ing will be here to answer your CX questions during this live Ask Me Anything session. John will also be joined by other guest-panellists who will draw upon their own experiences and aim provide valuable insight into CX.