Category Whitepapers and Guides
The Financial Services has come a long way.
For much of its history, if you weren’t already in the FS club, getting an invite was an incredibly difficult task. Today, FinTech disruptors have been finding creative ways to not only earn their stripes in the FS space but capture the imagination and loyalty of customers from all generations. This creative thinking has been continually supported by global investments, with an eye-opening $112 billion pumped into innovative companies that pursue technological innovation in the financial sector in 2019 alone – a $61 billion jump from 2018 figures.
Whilst it’s easy to hear FinTech and immediately think of a coral-coloured debit card, it’s not just the newcomers who are benefiting from the hype around technology in the FS space.
FinTech has helped reshape the entire banking sphere, from data-driven responsible lending to global transformations that specifically target customer-facing elements of the financial services value chain. Much to some people’s surprise, some of the biggest drivers of these progressive changes remain the more traditional banking institutions in the UK – NatWest Group, HSBC, Barclays, Santander and Lloyds Banking Group to name but a few.
Whilst they may still wave the flag of tradition, these financial giants are taking the opportunities to using the accelerated pace of digitalisation to modernise and future proof solutions, drive greater value for their customers and where possible, introduce green initiatives that will benefit generations to come.
ECS has been incredibly fortunate to become a trusted partner to some of the biggest names in the financial sector. This list includes 4 out of the top 5 UK retails banks and other notable brands in insurance and leading mobile money services.
We are constantly in awe of what our clients are achieving with the technology available today and are excited to be involved in the projects we are invited to support on.
Not only are they one of the most heavily regulated industries, they are consistently tasked with meeting changing customer demands in an environment, and with a technology stack, not originally designed for the 21st century consumer. Even with these additional hurdles, 3, 6, 9, 12 months on and together, we have helped these FS giants successfully modernise and drive improvements in the use of data handling, scale the delivery of machine learning models enterprise-wise and increase NPS scores from 75 to 84 – a world-class score.
We are delighted to share that some of these projects have been recognised by the FStech awards 2021 – an award body that celebrates excellence and innovation within the UK and EMEA financial services sector.
In fact, we are thrilled to announce that we are finalists in three categories:
Whilst we won’t know the winners for a few more months, we are incredibly proud to have reached the finalist milestone. It is testament to the hard work, creative solutioning and strong relationships our team have spent time building and to the success they helped our clients achieve.
We look forward to raising a toast at the awards evening later in the year.
A full list of finalists can be found here.