New Relic Futurestack London 2019. Event Review

Eloisa Tovee 6th November 2019

New Relic’s Futurestack is an annual event where you join fellow industry leaders to learn how your peers are navigating technology shifts and thriving in a software-driven, cloud-native world. It’s also an opportunity for customers to share their stories of how the application monitoring tool has been used to help their business.

In short, it’s an amazing event full of valuable insights and even better food. Check out the review of the event below.

New Relic FutureStack Kick Off
New Relic FutureStack 2019, London


New Relic promised to introduce several key new features to the already awesome platform and it certainly lived up to the hype! From bringing together thought leaders and customers, attendees caught a glimpse into how others within the industry are using the tools. Use cases were also used to demonstrate how New Relic One solved specific business problems – useful for those experiencing similar hurdles.

As Partners of New Relic, we aimed to provide insights through our extensive knowledge and experience of DevOps to customers throughout the Industry. This involved talking about our exclusive New Relic training workshop, as well our unique Pod methodology helping to scale DevOps practices beyond individual teams.

New Relic FutureStack

When not on the stand, the team took advantage of the range of talks on offer. Here are some of the key takeaways from those talks.

Here we go…


New Relic announced SIX new innovations which will take their automation tool to the next level.

I think it’s safe to say, New Relic didn’t come empty handed. Equipped with six new features for their flagship product, New Relic One, here’s what you want to be keeping an eye out for:

New Relic Metrics

This new feature will allow you to drop in New Relic metrics Prometheus adapter through the platform without having to change tools. With New Relic Metrics, you’re able to collect information, and then aggregate this to observe and make informed decisions. Using HTTP endpoints to send the information, you make POST request with JSON payloads which will contain the information you require. Check out the New Relic Metric API here.

New Relic Traces

New Relics agents already allow you to gather tracing throughout your estate via endpoints. But, New Relic decided to step it up a gear with the addition of the Trace API. This HTTP endpoint will allow you to send “distributed tracing data from a variety of sources”. In addition to this, the API will allow you to gather information from Zipkin, a powerful tool which lets you troubleshoot latency problems in services architecture.

New Relic Logs

With the ability to trace and gather metrics, you must be able to view them all somewhere. Introducing New Relic Logs. With the power to manage and reduce the complexity and entirely cloud based log management system for your applications.

New Relic AI

As a systems administrator, SRE or DevOps engineer, you are tasked with looking after and maintaining a complex architecture of systems. As a result, tools are getting more multiplex, the demand to keep your system up and running is getting higher and the tools used to help if something does go wrong are distributed. AIOps aims to mitigate this challenge by bringing together the information from all the tools used. This covers everything from monitoring and alerting to status tracking, reducing the mean time to recovery (MTTR) as a result.

It does this by adopting another API integration that feeds into PagerDuty and New Relic Alerts violation through a brand-new REST API.

What’s great about New Relic AI is that it works out of the box and learns over time, automatically correlating, aggregating, and prioritising your incident data. With this addition to the already powerful tool, you’re able to get a single pane of glass view of your entire estate, saving time and money.

For more information, check out New Relic’s AI Ops Blog.

Programmability and Open Source Apps
Programmability and Open Source Apps


Lew Cirne – CEO and Founder of New Relic – explained at the beginning of his keynote that your software is your business and being able to customise your software to fit your needs is something that a lot of big organisations have gravitated towards. If you think about the IT industry, companies often buy a new tool to solve a single use case. This creates a mountain of technical dept and puts not only your organisation under pressure, but also the people in charge of running it. New Relic One aims to change this by allowing you to build your very own applications on the platform.

This was one of the main features New Relic is excited about. So much so, that they created 12 new applications which are available for you to deploy and monitor on the New Relic One platform. To add the cherry to the cake, these apps are all free and open source.

Pretty cool.

If you’d like to know a little bit more about what New Relic do, we recommend heading to their YouTube channel here. If you’d rather learn more about New Relic training and/or advice on the current tool portfolio, then we’re the best people to reach out to! Our team of experienced engineers are on hand to help answer any questions you might have and point you in the right direction. Reach out to the team here.

Found this interesting? Why not share it: