Blog Resources

Pandemic Or Not, You Should Learn A Lot

Application transformation and transplantation to support BCP

A flexible, distributed workforce. The ‘new normal’ for contact centres

Operating with uncertainty – how COVID-19 is affecting IT spend

BCP in one day – getting your contact centre back on its feet, stronger and better equipped for change.

How big data and AIOps protected a leading UK retail bank against payments fraud

How can contact centres respond positively to COVID-19

Achieve an enhanced user experience with real-time payments hub monitoring

2020 Top Trends for the Digital Transformation space

Identifying, Copying and Encrypting a Private AMI Using boto3

It’s lift-off for ECS RocketCX

Testing Trends 2020